Shipping policy

Domestic Shipping

  • Standard delivery: 1–3 business days within city limits; 3–5 business days for remote areas.
  • Shipping fees are displayed at checkout.
  • Free shipping may apply during promotions.

Cash on Delivery (COD)

  • Available for orders above AED 500.00.
  • Additional COD service charges may apply.

Order Processing

  • Orders are processed within 24 hours on business days.
  • Orders placed on holidays or weekends will be processed the next business day.

Shipment Delays

We are not responsible for delays due to courier issues, customs clearance, weather conditions, or other unforeseen events.

Receiving Orders

  • Inspect your order upon delivery.
  • Report missing, damaged, or incorrect items within 48 hours.

Incorrect Addresses

  • Customers must provide accurate delivery details.
  • Redelivery fees apply for failed delivery attempts due to incorrect information.