FAQ
Find clear answers to common questions about our products, services, ordering, and project support.
Our FAQ section helps you understand specifications, processes, and service details.
What products does IBW supply?
We are an official distributor of Neoperl, offering engineered aerators and flow‑regulation solutions from the German‑Swiss leader in water‑saving technology. Our wider portfolio includes sanitaryware, plumbing systems, accessories, and energy‑efficient products for multi‑sector project requirements.
Do you cater to both wholesale and project-based requirements?
We support wholesale distribution, bulk supply, and project-based sourcing for contractors, developers, facility management companies, consultants, and institutional clients.
Do you offer water saving and sustainable solutions?
Sustainability leads our approach, supported by high‑efficiency fixtures, performance‑optimized aerators, advanced flow‑control systems, sensor‑driven technologies, and expert guidance that elevates water and energy efficiency across every project.
Can IBW support large-scale or specialized projects?
We work closely with project teams to support large developments, customized specifications, and specialized applications by offering product guidance, reliable supply, and technical coordination.
Do you provide after-sales and technical support?
Our team offers product selection assistance, technical guidance, and dependable after-sales support to ensure correct installation, performance, and long-term reliability.
Why Work With Us
